You have been busy the whole year executing successful repair jobs and handling inventory. Well done! Now it’s time for the final wave. Holiday season spells huge sales to retailers and they bring their A-game during this time, so you will be facing some tough competition. But don’t worry! Achieving holiday success at your cellphone repair store is entirely doable. All you have to do is strategize a plan and take steps to prepare your Cellphone Repair POS Software for the upcoming seasonal rush. For this, we’ve put together several essential tasks that you should complete before the Christmas season. Read below and see if you need to add anything to your to-do list.
Max Out Your Inventory
The promotional season will be already hectic, and if you experience low-stocks when the Christmas season is in full swing, it could spell disaster for you. Prepare those inventory items now, so you won’t have to worry about them later on. Set up stock warnings in your repair store POS software to stay updated on stock quantity and avoid unnecessary disturbance.
When you’ve nailed your inventory management, you know what’s in your repair shop right at the moment. There are some good repair store POS in the market like RepairDesk that help you understand what’s being shipped to other store locations, the current location of your products/repair parts, and their final destination. If you are up to speed on all of this, it means items are being managed and are less likely to get lost in transit.
Align and divide responsibilities before time
While scheduling tasks for your repair, technicians can sometimes be a headache when you have a lot of other priority tasks going on at your end. So, this holiday season is the best time to get organized. Make good use of existing staff and delegate responsibilities according to your staff expertise. It saves individual members of the team, taking on the majority of the burden.
Promote offers on multiple channels
In this digital era, do not just focus on the physical marketing around your repair store; use social media, emails, search engine marketing, and your website to have a robust promotional strategy.
Make it easy for your customers to find your holiday promotions and offer as many points of contact as you can. Exhibit your products as a solution to your customers’ demands. When you make it evident that your products are the answer to their gift-giving needs, you reassure your customers that they’re making a quality purchase and this helps you in executing massive sales.
Retarget and reward past customers
Customers love to feel valued and what’s better to do than giving them discounts or rewards for their loyalty. According to research, it is observed that 40 percent of customers are more likely to purchase from brands that offer rewards and loyalty points. Fifty-six percent recommend the brands they are loyal customers of. Your repair shop can offer gift cards, free phone accessories, or discounts in repair services, as per your marketing strategy to keep customers coming back to you.
Switch to a cloud-based POS system for faster sales
To stay ahead of the curve, you need to update your POS technology for all the real-time updates and records. An efficient cloud-based POS system tends to be more accurate when it comes to managing your repair business rather than relying on manual entries of data by employees. Usually, old and traditional systems are capable of tracking inventory, but they are only updating data after some regular intervals. On the other hand, a cloud-based POS system for a cellphone repair store gives you access to reports and additional business-processes information in real-time.
The key to success in this holiday season is thorough preparation. Know your customers, important sale-dates, trending items, your in-house inventory, ensure your team is ready, and you’ll be celebrating the festive season instead of stressing over it. Happy holidays in advance!